Member Service
The Sandy Pines Member Service team is here to help with all your day to day questions and services. Almost all of our services and related information is listed below. For those that are not and any additional questions, give us a call and we'd be happy to help you. We're open year-round Monday - Friday from 8:00 am to 4:00 pm and seasonally on Saturdays Memorial Weekend through Labor Day Weekend. If we experience good weather in the Spring or Fall we may start or end Saturday hours a week or two early, please check our park calendar for details.
Hours
8 am-4 pm Monday-Friday
Open Saturdays between Memorial & Labor Day
Mail Room Hours
8 am-9 am Monday-Friday
2 pm-4 pm Monday-Friday
Open Saturdays between Memorial & Labor Day
Contact Information
Telephone: (616) 896-8315
Fax: (616) 896-7409
Same Day Emergency Pumpouts: (616) 896-8315 x111
Services Provided
additional services
- Golf Cart, Moped, Boat & Blue Tank (Honey Pot) Stickers (Vehicle stickers are only available at the Public Safety Services Building).
- Boat dock & boat stake waiting lists.
- Account payments and billing inquires. Payments can also be made at the Public Safety Services building 24 hours/day.
- Account updates including: Address, phone number, email, and login credential changes.
- Postage, copies & faxes with a nominal fee.
- Facility Rentals: Certain facilities are available for rent from April 16th through October 14th. Contact Member Service for availability & pricing.
Member Service News
Admin Offices will be closed for the holiday weekend Thursday-Sunday starting Wednesday 11/27 at 3:00 pm. The Main Gate Public Safety Office will be open throughout the weekend and can take monthly dues payments. High winds are in the forecast and our Security Staff will be keeping a close eye on everything while out on…
Convenience Center (CC) 6 in Phase 3 is being closed for routine maintenance. CC 5 will open and remain open for the rest of the off season. A list of CCs open over the winter and a map of all locations can be found at SandyPines.com/CCs
Kelli’s Family will be hosting a Celebration of Life at the Salem Township Hall on Sunday, November 24 from 1-4 pm. The Salem Township Hall is located at 3003 142nd Ave, Dorr, MI 49323 on 142nd and 30th near the Bunker Hill Chill & Grill. Our thoughts and prayers are with her family in these difficult…
Looking for gift giving ideas for the person in your life who already has everything? If they are a Sandy Pines Member, why not get them a Member Sign? The signs were born as a non-profit initiative of the Member Outreach Committee in 2013 to promote a sense of community and stimulate conversation among members.…
Sandy Pines Maintenance is done with Winterizations. If you were billed, but not notified of completion, please call Member Service ASAP, 616-896-8315 ext 0.
Preparing For Fall & Winter Storage Secure and place outdoor items in shelter or storage. Winterize your trailer prior to freezing temps and have your holding tank pumped before freezing temps. Remove items that will freeze in cupboards Remove alcoholic beverages from the park. Defrost and clean your refrigerator. Place baking soda in the refrigerator…
When you’re departing for the season we recommend the following top ten tips: Check and update your contact information. Login to Member Web Access and update your summer and winter mailing address and phone numbers if needed. Because your email address is your login, you’ll need to contact Member Service to change email address(s). Put…
Dues, Capital Contributions, and Special Assessments were billed October 1st. All charges to your account must be paid in full by October 25th to avoid service charges. Your final electric, unit tax, winterization fees and anything else that was billed to your account are due in full by October 25th, over and above the payment…
At the end of each season in which Sandy Pines Handbook & Rulebook revisions are voted on and passed by the Board of Directors, we update the Handbook and pass the information on to Members. It is every Member’s responsibility to know, understand, and stay up to date with park rules and regulations. All 2019…
By: Ralph Smith, Park Inspector If you have any outstanding permits that you forgot to return, please do so anytime you are in park this fall so we can get them closed out. If you need a permit in the off season, remember you can get it online or call or e-mail me, and I…