Member Service

Member Service Sue & Maryanne

The Sandy Pines Member Service team is here to help with all your day to day questions and services. Almost all of our services and related information is listed below. For those that are not and any additional questions, give us a call and we'd be happy to help you. We're open year-round Monday - Friday from 8:00 am to 4:00 pm and seasonally on Saturdays Memorial Weekend through Labor Day Weekend. If we experience good weather in the Spring or Fall we may start or end Saturday hours a week or two early, please check our park calendar for details.

Hours

8 am-4 pm  Monday-Friday

Open Saturdays between Memorial & Labor Day

Mail Room Hours

8 am-9 am Monday-Friday
2 pm-4 pm Monday-Friday

Open Saturdays between Memorial & Labor Day

Contact Information

Telephone: (616) 896-8315
Fax: (616) 896-7409
Same Day Emergency Pumpouts: (616) 896-8315 x111

memberservice@sandypines.com

Services Provided

additional services

  • Golf Cart, Moped, Boat & Blue Tank (Honey Pot) Stickers (Vehicle stickers are only available at the Public Safety  Services Building).
  • Boat dock & boat stake waiting lists.
  • Account payments and billing inquires. Payments can also be made at the Public Safety Services building 24 hours/day.
  • Account updates including: Address, phone number, email, and login credential changes.
  • Postage, copies & faxes with a nominal fee.
  • Facility Rentals: Certain facilities are available for rent from April 16th through October 14th. Contact Member Service for availability & pricing.

Member Service News

Annual Dues & Assessments 10/25/2019

Annual Dues Payment Due 10/25

October 21, 2019

Dues, Capital Contributions, and Special Assessments were billed October 1st. All charges to your account must be paid in full by October 25th to avoid service charges. Your final electric, unit tax, winterization fees and anything else that was billed to your account are due in full by October 25th, over and above the payment…

Outhouse Pump Out Services

Final Late Season Pump Outs

October 21, 2019

Two final late season pump outs remain, one this Wednesday 10/23, and one next Wednesday 10/30. No other contractors offer pump out services. These are the absolute last of the season. Please plan accordingly! Since these are late season pump outs they are billed at the emergency pump out rate and can only be scheduled…

Sandy Pines Handbook Rulebook 10-01-19

2019 Handbook Rulebook Revisions

October 17, 2019

At the end of each season in which Sandy Pines Handbook & Rulebook revisions are voted on and passed by the Board of Directors, we update the Handbook and pass the information on to Members. It is every Member’s responsibility to know, understand, and stay up to date with park rules and regulations. All 2019…

Water Off, Seasonal CCs & Spectrum Service

October 15, 2019

Water Off Water is off park-wide Tuesday 10/15. Normal pump outs continue through Friday 10/18 followed by two final late season Emergency Pump Outs Wednesday 10/23 & 10/30. Please note these are the absolute last pump outs of the season. A pump out is included with winterizations performed by our Maintenance Team. Please note that…

October Inspector Update

October 11, 2019

By: Ralph Smith, Park Inspector If you have any outstanding permits that you forgot to return, please do so anytime you are in park this fall so we can get them closed out. If you need a permit in the off season, remember you can get it online or call or e-mail me, and I…

October Maintenance Update

October 11, 2019

By: Ben Fifelski, Maintenance Manager Fall is upon us, which means that leaves will soon begin to drop. Please keep garbage out of the leaf and brush piles. Maintenance will only pick up bagged leaves that are placed by the edge of the road. We don’t currently have a schedule as to when leaf bags…

TV on Desk

October Member Service Update

October 11, 2019

By: Sue Flowers, Member Service Manager CURRENT HOURS AND IMPORTANT DATES Monday – Friday 8:00 am – 4:00 pm Saturday – Sunday Closed Mail Room Pick Up Hours Monday – Friday 8 am to 9 am and 2:00 pm to 4:00 pm OCTOBER 1          Annual dues, assessments, final electric & quarterly unit tax on Member…

Outhouse Pump Out Services

Winterizations Full

October 9, 2019

Sandy Pines Maintenance Staff offers winterization services to prepare you trailer for the winter season. We start taking winterization orders in mid-August and perform winteriztions through mid-October. We are only able to accommodate 500 winterizations each fall and once we hit that threshold we are not able to take any new orders. As of Tuesday,…

Park Inspectors Office

September Park & Garden Update

September 20, 2019

It is hard to believe that we are approaching the end of the 2019 season. It seems like yesterday that we were moving all of the product for the store into the new location. The new store has been a great addition, and has proved to be good for all concerned. Last year I was…

2796 Property Barn

Property Purchase

September 16, 2019

Dear Sandy Pines Members, In August of this year, Sandy Pines was contacted for the purpose of being offered the opportunity to purchase the home and lot on the property located at 2769 136th Ave, located immediately west of our property, on which the cell tower is located. Subsequent to receiving direction from the Board…

Seasonal Water Off
October 15, 2019

Seasonal Gates Close
November 1, 2019

4th Of July Fireworks
July 4, 2020

Christmas In August
August 7-9, 2020