Member Service
The Sandy Pines Member Service team is here to help with all your day to day questions and services. Most services and related information are listed below. For those that are not, and any additional questions, give us a call and we'd be happy to help you find answers. We're open year-round Monday - Friday from 8:00 am to 4:00 pm and seasonally on Saturdays, Memorial Weekend through Labor Day Weekend. If we experience good weather in the Spring or Fall we may start or end Saturday hours a week or two early, please check our park calendar for details.
Hours
8 am-4 pm Monday-Friday
Face masks required for all office visits.
Contact Information
Telephone: (616) 896-8315
Fax: (616) 896-7409
Same Day Emergency Pumpouts: (616) 896-8315 x111
Service Listing
additional services
- Golf Cart, Moped, Boat & Blue Tank (Honey Pot) Stickers (Vehicle stickers are only available at the Public Safety Services Building).
- Boat dock & boat stake waiting lists.
- Account payments and billing inquires.
- Account updates including: Address, phone number, email, and login credential changes.
- Postage, copies & faxes with a nominal fee.
- Facility Rentals: Certain facilities are available for rent from April 16th through October 14th. Contact Member Service for availability & pricing.
Member Service News
MemberService@SandyPines.com Office Hours/Important Dates Monday – Friday 8:00 am to 4:00 pm Saturday & Sunday Closed (Saturday hours begin May 15) 6/1 Boat registration deadline 6/10 Site cleanup deadline 7/1 Quarterly electric & state tax billed (Due 7/25) 7/1 Deadline for surrendering unused/ recovered stickers for credit 10/1 Annual Dues, final adjusted electric, and state…
To our valued Sandy Pines Members and Community: As you are aware, the number of COVID-19 cases continue to rise throughout the State of Michigan as well as Allegan County. With our official opening of the park taking place on April 15, 2021, we have seen much activity within the park by members returning from…
By Sue Flowers MemberService@SandyPines.com Office Hours/Important Dates Monday – Friday 8:00 am to 4:00 pm Saturday & Sunday Closed (Saturday hours begin May 15) 3/15 Renewal change deadline 4/1 Annual Renewals, quarterly electric & state tax billed (Due in full 4/25) 4/15 Gates open and water is turned on for the season (weather permitting) 6/1…
By: Kathy Brott kathy@sandypines.com Sue Flowers, Member Service Manager, has been offered and accepted a job offer. She will be leaving us after March 19 to begin a new journey. Sue came to us in April of 2017, and immediately saw what needed to be done…and did it. Sue has redesigned the way Member Service…
Sandy Pines Admin offices will be closing early today at 1:00 pm due to the Winter Storm Warning. Please plan accordingly and stay safe!
By: Sue Flowers Member Service Manager memberservice@sandypines.com Office Hours Monday – Friday 8:00 am to 4:00 pm Saturday & Sunday Closed (Saturday hours begin May 15) Contact Information Phone: 616.896.8315 x 0 Fax: 616.896.7409 Email: memberservice@sandypines.com Important Dates 4/1 Annual Renewals, quarterly electric & state tax billed (Due in full 4/25) 4/15 Gates…
To our valued Sandy Pines Members and Community: We are writing to provide an update to recent announcements made Wednesday January 13, 2021 by the Governor and the Michigan Department of Health and Human Services (MDHHS). The current order pausing certain gatherings and activities including work related activities when able to work remote has been…
By: Sue Flowers memberservice@sandypines.com Office Hours Offices closed due to COVID: At the time of publication all Admin Offices including Member Service, Sales, Camping, and Public Safety are closed due to the latest MDHHS & MIOSHA work from home requirements. Critical Public Safety, Maintenance, and Golf Course staff are cleared to work on…
Important Dates November 1 Boat Removal Deadline & Seasonal Gates Close for Winter 25 Member Account Balances Due 26-27 Office Closed for Thanksgiving WINTER CC SCHEDULE Convenience Centers that will remain open after October 15th include: CC 2, CC 5, CC10, and CC 12. Open until the…
Get your 2020 Sandy Pines Wall Calendar and start planning for the new year and summer season. The calendars feature 12 months of Sandy Pines signature events, seasonal openings & closings, Board of Directors Meetings, US holidays, moon phases, and more alongside park photos displaying year-round beauty of our park. The calendars also include a…