Member Service

Member Service Sue & Maryanne

The Sandy Pines Member Service team is here to help with all your day to day questions and services. Almost all of our services and related information is listed below. For those that are not and any additional questions, give us a call and we'd be happy to help you. We're open year-round Monday - Friday from 8:00 am to 4:00 pm and seasonally on Saturdays Memorial Weekend through Labor Day Weekend. If we experience good weather in the Spring or Fall we may start or end Saturday hours a week or two early, please check our park calendar for details.

Hours

Monday-Saturday
8 am-4 pm

Appointments and face masks required for all office visits.

Contact Information

Telephone: (616) 896-8315
Fax: (616) 896-7409
Same Day Emergency Pumpouts: (616) 896-8315 x111

memberservice@sandypines.com

Services Provided

additional services

  • Golf Cart, Moped, Boat & Blue Tank (Honey Pot) Stickers (Vehicle stickers are only available at the Public Safety  Services Building).
  • Boat dock & boat stake waiting lists.
  • Account payments and billing inquires. Payments can also be made at the Public Safety Services building 24 hours/day.
  • Account updates including: Address, phone number, email, and login credential changes.
  • Postage, copies & faxes with a nominal fee.
  • Facility Rentals: Certain facilities are available for rent from April 16th through October 14th. Contact Member Service for availability & pricing.

Member Service News

Texting on a blanket

New SMS Text Opt In

May 1, 2020

By: Josh Janowiak                         josh@sandypines.com Communication has been vital these past few months due to the fluid nature of the COVID-19 pandemic. As much as we plan ahead and try to be proactive, everything changes and develops so quickly that it’s hard to keep up. Please keep in mind that whenever new executive orders are…

Turning Trailer Water On

May 1, 2020

As you return this spring to reconnect water to you trailer, we’d like to offer some tips for getting things back up and running for the season. First and foremost, be 100% sure you’re connecting the correct hose to the water faucet (water riser) near the road. Ideally you marked your hose a the end…

Phase 3 Reainbow

Easter Weekend Update

April 11, 2020

With the Thursday, April 9th State of Michigan announcement from the Office of the Governor for Executive Order No. 2020-42 extending Stay-At-Home orders through April 30th, we announced that Sandy Pines and Lake Monterey Golf Course will remain closed through this time frame. For more details, visit our Stay Home Stay Safe Extension Update. We…

March Member Service News

February 25, 2020

By: Sue Flowers sue@sandypines.com Office Hours Monday-Friday               8:00 am to 4:00 pm Saturday & Sunday         Closed (Saturday hours begin May 18) Mail Room Hours Monday-Friday               8:00 am to 9:00 am & 2:00 pm to 4:00 pm Contact Information Telephone: 616.896.8315 x0 Fax: 616.896.7409 memberservice@sandypines.com Important Dates 3/16      Renewal change deadline 4/1        Annual Renewals,…

Sandy Pines Membership Cards

Membership Card Renewals

February 25, 2020

By: Steve Deyarmond steve@sandypines.com In January all members were sent annual renewal forms indicating the membership cards that were associated with your membership which includes member, associate, recreation, and youth membership cards. If you do not need to remove any cards, please note that on your annual renewal form and all cards will remain on…

Sandy Pines February Wall Calendar on wall

February Communications Update

February 3, 2020

By: Josh Janowiak josh@sandypines.com 2020 Calendar of Events Welcome to a new year and a new decade! With the completion of our 2020 Wall Calendars, all our annual events and holiday weekends are scheduled and ready for planning. We know that you like to plan your outings, family, and friend gatherings around our biggest events…

Sorry We're Closed Sign

Retail Laundry Closed for Maintenance

January 30, 2020

The Retail Laundry Facility will be closed on Friday, January 31 from 7:00 am to 5:00 pm for the installation of a new natural gas line. Please plan accordingly. Retail Laundry Closed For Maintenance

February Member Service News

January 27, 2020

By: Sue Flowers memberservice@sandypines.com Hours Monday – Friday                 8:00 am to 4:00 pm Mail Room Hours                 2:00 pm to 4:00 pm Saturday & Sunday              Closed (Saturday hours begin May 18th) Important Dates 4/1          Annual Renewals, quarterly electric & state tax billed (Due in full 4/25) 4/15       Gates open and water is turned on…

Golf Cart License Plate Registration

January 27, 2020

By: Steve Deyarmond steve@sandypines.com Plates & Registration Beginning in April 1, 2020 members may register their golf carts on line or in person by paper form at the Public Safety Office and pick up their site specific license plates.  Golf carts will be required to have the license plates installed by April 1, 2021.  This…

2020 Calendars

January 3, 2020

Get your 2020 Sandy Pines Wall Calendar and start planning for the new year and summer season. The calendars feature 12 months of  Sandy Pines signature events, seasonal openings & closings, Board of Directors Meetings, US holidays, moon phases, and more alongside park photos displaying year-round beauty of our park. The calendars also include a park…

Memorial Day Flea Market
May 23, 2020 (Cancelled)

Campers & Guests Return
June 8, 2020

4th Of July Fireworks
July 4, 2020

Christmas In August
August 7-9, 2020