Member Service
The Sandy Pines Member Service team is here to help with all your day to day questions and services. Most services and related information are listed below. For those that are not, and any additional questions, give us a call and we'd be happy to help you find answers. We're open year-round Monday - Friday from 8:00 am to 4:00 pm and seasonally on Saturdays, Memorial Weekend through Labor Day Weekend. If we experience good weather in the Spring or Fall we may start or end Saturday hours a week or two early, please check our park calendar for details.
Hours
8 am-4 pm Monday-Friday
Contact Information
Telephone: (616) 896-8315
Fax: (616) 896-7409
Same Day Emergency Pumpouts: (616) 896-8315 x111
Service Listing
additional services
- Golf Cart, Moped, Boat & Blue Tank (Honey Pot) Stickers (Vehicle stickers are only available at the Public Safety Services Building).
- Boat dock & boat stake waiting lists.
- Account payments and billing inquires.
- Account updates including: Address, phone number, email, and login credential changes.
- Postage, copies & faxes with a nominal fee.
- Facility Rentals: Certain facilities are available for rent from April 16th through October 14th. Contact Member Service for availability & pricing.
Member Service News
Curtain call! Thank you for a great season. We hope you enjoy your winter and have safe travels back to wherever you’re headed this winter. As the season comes to a close, we have just a few small reminders: pumpouts are finished as of October 27th, and pumpouts are not available during the winter. There…
Important dates October 18-22 – Last regular pump outs for the season October 18 – Water turned off for the season park-wide October 27 – Last emergency pump outs of the season November 1 – Boats must be out of the water WINTER CC SCHEDULE Convenience Centers that will remain open after October 15th include:…
To Our Valued Sandy Pines Members and Community: As you are aware through numerous communications over the last year, Sandy Pines continues to have in place a COVID-19 Emergency Plan and Procedure which meets MIOSHA and MDHHS requirements. Sandy Pines’ leadership continues to work with the Allegan County Health Department (“ACHD”) and MIOSHA reviewing these…
Winterizations Everything you need to start your winterization is available on our website Sandypines.com/winterizations/ Trailer winterization is a service offered by Sandy Pines Maintenance. It includes disconnecting the water hose at the Riser, the use of compressed air to blow out the water lines and a final pump out of the black tank. For an…
By Abbey Kooiman & Nicole Klinge memberservice@sandypines.com Important Dates 7/1 Quarterly electric & state tax billed (Due 7/25) 7/1 Deadline for surrendering unused/ recovered stickers for credit 7/5 Member Service Closed 10/1 Annual Dues, final adjusted electric, and state tax billed (Due 10/25) 10/15 Water is turned off for the season (weather permitting) It is…
MemberService@SandyPines.com Office Hours/Important Dates Monday – Friday 8:00 am to 4:00 pm Saturday & Sunday Closed (Saturday hours begin May 15) 6/1 Boat registration deadline 6/10 Site cleanup deadline 7/1 Quarterly electric & state tax billed (Due 7/25) 7/1 Deadline for surrendering unused/ recovered stickers for credit 10/1 Annual Dues, final adjusted electric, and state…
To our valued Sandy Pines Members and Community: As you are aware, the number of COVID-19 cases continue to rise throughout the State of Michigan as well as Allegan County. With our official opening of the park taking place on April 15, 2021, we have seen much activity within the park by members returning from…
By Sue Flowers MemberService@SandyPines.com Office Hours/Important Dates Monday – Friday 8:00 am to 4:00 pm Saturday & Sunday Closed (Saturday hours begin May 15) 3/15 Renewal change deadline 4/1 Annual Renewals, quarterly electric & state tax billed (Due in full 4/25) 4/15 Gates open and water is turned on for the season (weather permitting) 6/1…
By: Kathy Brott kathy@sandypines.com Sue Flowers, Member Service Manager, has been offered and accepted a job offer. She will be leaving us after March 19 to begin a new journey. Sue came to us in April of 2017, and immediately saw what needed to be done…and did it. Sue has redesigned the way Member Service…
By: Sue Flowers Member Service Manager memberservice@sandypines.com Office Hours Monday – Friday 8:00 am to 4:00 pm Saturday & Sunday Closed (Saturday hours begin May 15) Contact Information Phone: 616.896.8315 x 0 Fax: 616.896.7409 Email: memberservice@sandypines.com Important Dates 4/1 Annual Renewals, quarterly electric & state tax billed (Due in full 4/25) 4/15 Gates…