Member Service
The Sandy Pines Member Service team is here to help with all your day to day questions and services. Almost all of our services and related information is listed below. For those that are not and any additional questions, give us a call and we'd be happy to help you. We're open year-round Monday - Friday from 8:00 am to 4:00 pm and seasonally on Saturdays Memorial Weekend through Labor Day Weekend. If we experience good weather in the Spring or Fall we may start or end Saturday hours a week or two early, please check our park calendar for details.
Hours
8 am-4 pm Monday-Friday
Open Saturdays between Memorial & Labor Day
Mail Room Hours
8 am-9 am Monday-Friday
2 pm-4 pm Monday-Friday
Open Saturdays between Memorial & Labor Day
Contact Information
Telephone: (616) 896-8315
Fax: (616) 896-7409
Same Day Emergency Pumpouts: (616) 896-8315 x111
Services Provided
additional services
- Golf Cart, Moped, Boat & Blue Tank (Honey Pot) Stickers (Vehicle stickers are only available at the Public Safety Services Building).
- Boat dock & boat stake waiting lists.
- Account payments and billing inquires. Payments can also be made at the Public Safety Services building 24 hours/day.
- Account updates including: Address, phone number, email, and login credential changes.
- Postage, copies & faxes with a nominal fee.
- Facility Rentals: Certain facilities are available for rent from April 16th through October 14th. Contact Member Service for availability & pricing.
Member Service News
By: Sue Flowers sue@sandypines.com Office Hours Monday-Friday 8:00 am to 4:00 pm Saturday & Sunday Closed (Saturday hours begin May 18) Mail Room Hours Monday-Friday 8:00 am to 9:00 am & 2:00 pm to 4:00 pm Contact Information Telephone: 616.896.8315 x0 Fax: 616.896.7409 memberservice@sandypines.com Important Dates 3/16 Renewal change deadline 4/1 Annual Renewals,…
By: Steve Deyarmond steve@sandypines.com In January all members were sent annual renewal forms indicating the membership cards that were associated with your membership which includes member, associate, recreation, and youth membership cards. If you do not need to remove any cards, please note that on your annual renewal form and all cards will remain on…
By: Josh Janowiak josh@sandypines.com 2020 Calendar of Events Welcome to a new year and a new decade! With the completion of our 2020 Wall Calendars, all our annual events and holiday weekends are scheduled and ready for planning. We know that you like to plan your outings, family, and friend gatherings around our biggest events…
The Retail Laundry Facility will be closed on Friday, January 31 from 7:00 am to 5:00 pm for the installation of a new natural gas line. Please plan accordingly. Retail Laundry Closed For Maintenance
By: Sue Flowers memberservice@sandypines.com Hours Monday – Friday 8:00 am to 4:00 pm Mail Room Hours 2:00 pm to 4:00 pm Saturday & Sunday Closed (Saturday hours begin May 18th) Important Dates 4/1 Annual Renewals, quarterly electric & state tax billed (Due in full 4/25) 4/15 Gates open and water is turned on…
By: Steve Deyarmond steve@sandypines.com Plates & Registration Beginning in April 1, 2020 members may register their golf carts on line or in person by paper form at the Public Safety Office and pick up their site specific license plates. Golf carts will be required to have the license plates installed by April 1, 2021. This…
Get your 2020 Sandy Pines Wall Calendar and start planning for the new year and summer season. The calendars feature 12 months of Sandy Pines signature events, seasonal openings & closings, Board of Directors Meetings, US holidays, moon phases, and more alongside park photos displaying year-round beauty of our park. The calendars also include a park…
Admin Offices will be closed for the Christmas & New Year Holidays starting on Monday 12/23 at 3 pm. Offices will reopen for the New Year on Thursday, January 2. During this time our Member Service mail room will be closed. Parcels will be delivered to the Main Gate Public Safety Office which will be open throughout the…
By: Steve Deyarmond The long awaited arrival of license plates is over. The unanticipated delay in production caused a delay in the time line of issuance. The timeline requirement to have the plates affixed to your golf cart has been moved forward. Golf cart license plates will be available for pickup at the Main Gate…
Admin Offices will be closed for the holiday weekend Thursday-Sunday starting Wednesday 11/27 at 3:00 pm. The Main Gate Public Safety Office will be open throughout the weekend and can take monthly dues payments. High winds are in the forecast and our Security Staff will be keeping a close eye on everything while out on…