Beginning in 2022, in order to save time and reduce costs, Members will be notified via RAVE to login to Member Web Access, review their renewal summary, and contact Member Service with questions or changes. Summaries will not be emailed or mailed, unless individually requested. All reviews can be done efficiently over the phone 616-896-8315, ext. 0, or via a Member-generated email to Member Service, email@example.com. The deadline for changes is March 15th.
Renewal fees are billed to accounts at the end of March and appear on April statements with quarterly electric and quarterly unit tax.
Portal Video Instructions
Member Web Access
You can view your renewal summary anytime by logging in to your Member Web Access Portal and clicking the Renewal Information tab. You can update your winter and summer addresses, phone numbers, access your annual renewal and account information, confirm your boat registration expiration dates, schedule guest passes, schedule pump outs, view electric meter readings, view park violations, complete staff surveys, schedule tee times, view billing items and make online payments. The beginning of the year (annual renewal time) is the best time to review all your Member Web Access account information. If we don’t have your correct email, mailing address or phone number, you may miss renewal notices, bills and other park updates. Contact Member Service if you have username, password or login issues.
Stickers are to be picked up from the Member Service team at the Administration Office. If you have any questions, please contact the Member Service Team at 616-896-8315 x 0
Membership cards include member, associate, grandchild and recreation park access cards. All future Membership cards will be proximity cards, as the old technology will no longer be supported after 2022. Purchase of new membership cards is not related to renewals; they require a photo and must be purchased in person at the Main Gate Public Safety Office. Contact Public Safety, 616-896-9006.