Texting on a blanket

By: Josh Janowiak                         josh@sandypines.com

Communication has been vital these past few months due to the fluid nature of the COVID-19 pandemic. As much as we plan ahead and try to be proactive, everything changes and develops so quickly that it’s hard to keep up. Please keep in mind that whenever new executive orders are issued it takes us time to review all of the changes in great detail, interpret how they impact Sandy Pines as both a community of home owners and a recreational campground, and confirm those details with Allegan County before we’re able to address questions. In the social media age, everyone wants answers immediately and unfortunately it can take a few days to clarify details before we’re able to address questions. Please continue being patient and direct your questions to our website and our Facebook Page. We’ll respond to all inquiries as soon as were able to do so accurately. Please also be cautious of secondhand information shared by others. Direct answers from our staff, our official Sandy Pines Website and our official Facebook page are the only sources that we can guarantee the accuracy of the information.

We have many new ways to keep you informed during the pandemic. If you didn’t get a chance to read our April Footprints Communications Update at sandypines.com/AprilComNews, now would be a great time to do so as it covers our entire communication funnel and process in great detail. In summary, we typically communicate all information and updates through the following media:

  • The Sandy Pines Website Blog Posts, Alerts, Cancellations & Events
  • Sandy Pines Cable Channels 27.1-27.4
  • Rave Alert SMS Texts & E-Mails
  • Facebook Social Media Posts
  • Weekly Member E-News Updates
  • Weekly Flyers (Memorial-Labor Day Weekend)
  • Monthly Footprints Magazine

For the past couple years, the Rave SMS Text & Email Alert System has only been available to Members. We are happy to announce that we have a new SMS text-in option for Associate Members, Guests, and Campers. All you have to do is text “SANDYPINES” to 67283. That will opt you into all our alerts & cancellations which will include emergency alerts, recreation updates, event cancellations, pool closures, etc. You can opt out at any time by texting “STOP” to 67283.

If you are a member, you should already be signed up for our official Rave SMS Text and Email park updates and emergency alerts. You will not receive additional recreation updates and non-emergency alerts on your Member Text Alert Channel. If you wish to receive additional recreation updates and non-emergency alerts, you can also opt in and out of the “SANDYPINES” SMS Text Channel at any time. You will not get duplicate messages if you are opted into both channels.

Please keep in mind severe weather notifications and other emergency alerts are sent automatically by the National Weather Service, Allegan County, the Sate of Michigan, and other national agencies. The National Weather Service will often send numerous consecutive alerts in the case of severe weather advisories and warnings. If you have any questions regarding any of our communications mediums, please send me an email or give me a quick call and I’d be happy to help you out. Additional communication details are available at https://sandypines.com/keepintouch/

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