Spectrum Update 6/9/23

Attention Valued Sandy Pines Members

As communicated in this month’s Footprints, we have successfully negotiated with Spectrum to extend the original modem shut off date from June 5, 2023, to June 19, 2023.  Please make sure you have your equipment ordered, delivered and installed prior to June 19, 2023.  We will not be able to extend your old modem service past June 19, 2023.

Paperless and Other Billing Options

As communicated in this month’s Footprints, members will need to move their statements to paperless or update to your home mailing address.  Member bills are being delivered to Member Service or being placed in the incorrect postal boxes in the mail room by USPS.  Member Service cannot accept these bills.  Effective immediately, Member Service will place return to sender on all statements delivered to our office.  Here are the options to change from mailed statements to paperless statements.  If you chose to have paper statements, you may edit your mailing address.  It cannot be the Sandy Pines address.  Please see below options and step-by-step examples when you login into your Spectrum account.