To our valued Sandy Pines Members and Community:
We are writing to provide an update to recent announcements made Wednesday January 13, 2021 by the Governor and the Michigan Department of Health and Human Services (MDHHS). The current order pausing certain gatherings and activities including work related activities when able to work remote has been extended to February 1, 2021. As Sandy Pines staff and offices are in their planning and prep stages for the upcoming 2021 season, we will be operating as follows:
- Staff will be working 2 days in the office and 3 days remote
- Administration and Public Safety Offices will be open by appointment only for business needs that cannot be completed remotely
The above is necessary to allow the staff to plan and implement necessary strategic plans to meet our member’s needs for the start of our 2021 season. The staff and operations will target a return to normal, full operations effective February 1, 2021.
Sandy Pines has in place a COVID-19 Emergency Plan and Procedure which meets MIOSHA requirements. The team will continue to meet the MIOSHA and MDHHS social distancing and workplace requirements. Sandy Pines’ leadership continues to work with representatives from the Allegan County Health Department (“ACHD”) and MIOSHA reviewing this requirement. Our return to work and normal operations process and procedures are reviewed regularly to protect the health and safety of our workforce and our Sandy Pines and Lake Monterey community. Below are actions Sandy Pines will be implementing until February 1, 2021. We will continue to monitor additional announcements from the Governor and MDHHS to adjust as needed or required:
Administration Office will be open by appointment only. Appointments will only be taken for business needs that cannot be done remotely. We have equipped the team to work remotely to respond to emails and voicemails. One staff member will be in the office each day of the week to receive mail, send mail and process member dues payments. Member dues payments can be completed on-line, placed in the drop box or mailed for processing.
Sales and Camping Office will be open by appointment only. Appointments will only be taken for business needs that cannot be done remotely. The sales and camping team are also equipped to work remotely to continue moving forward with processing paperwork, updating listings, completing transfers, responding to camping reservations, answering voicemails and emails.
Public Safety Office will be open by appointment only. Appointments will only be taken for business needs that cannot be done remotely. Our public safety office is not equipped to work remote. We will continue to fully staff the PSO on all 3 shifts for 24-hour, 7 day per week monitoring, securing our park and responding to medical and other calls on-site. The team will continue to meet the MIOSHA and MDHHS social distancing and workplace requirements.
Maintenance and Park Inspector will continue to work. Our Maintenance and Park Inspector are not equipped to work remote. We will continue to fully staff these departments to continue with the projects and maintenance of our park to keep operations flowing. The team will continue to meet the MIOSHA and MDHHS social distancing and workplace requirements. The Maintenance team and Park Inspector will be able to accept appointments for business needs that cannot be done remotely.
Lake Monterey Golf Course will be closed. The team is not equipped to work remote. We will have one staff member working at the golf course to continue projects and operational needs.
We continue to work with the ACHD, MDHHS and MIOSHA to protect our staff and the Sandy Pines Community. The team will continue to meet the MIOSHA and MDHHS social distancing and workplace requirements. We are better equipped and in a better place to meet our operational and member needs during this pause then we were last March 2020. We will provide the best assistance we can while working remote.
Please continue to visit our website at SandyPines.com/COVID19. For answers not found online, please contact our Member Service Office at 616-896-8315 x-100 or Public Safety Office at Security@SandyPines.com at 616.896.9006. I’m also available to help with any questions you may have by email or phone. We will get through this by working together. Thank you for your grace, patience and understanding as we work together in the best interests of Sandy Pines.
God bless and stay safe!
Sandy Pines Recreational Community
2745 136th Avenue Hopkins, MI 49328