To our valued Sandy Pines Members and Community:
We are writing to provide an update to recent announcements made Tuesday December 29, 2020 by the Governor and the Michigan Department of Health and Human Services (MDHHS). The current order pausing certain gatherings and activities including work related activities when able to work remote remains in effect until January 15, 2021. Sandy Pines staff and offices were targeting to return to normal operations after our Christmas and New Year shutdown on January 4, 2021. As such, Sandy Pines will extend its current remote work policy through January 15, 2021. The staff and operations will target our standard operations return-to-work date of January 18, 2021.
Sandy Pines has already put in place a COVID-19 Emergency Plan and Procedure which meets MIOSHA requirements. Sandy Pines’ leadership continues to work with representatives from the Allegan County Health Department (“ACHD”) and MIOSHA reviewing this requirement as well as return to work and normal operations process and procedures to protect the health and safety of our workforce and our Sandy Pines and Lake Monterey community. Below are actions Sandy Pines will continue implementing until January 18, 2021. We will continue to monitor additional announcements from the Governor and MDHHS to make adjustments as needed or required:
Administration Office will be closed. We have equipped the team to work remotely to respond to emails and voicemails. The team will not be able to accept walk-ins, appointments or other in-person member interaction. One staff member will be in the office each day of the week to receive mail, send mail and process member dues payments. Member dues payments can be completed on-line, placed in the drop box or mailed for processing.
Sales and Camping Office will be closed. The sales and camping team are also equipped to work remotely to continue moving forward with processing paperwork, updating listings, completing transfers, responding to camping reservations, answering voicemails and emails. The sales and camping team will NOT be able to do any showings or closings during this time.
Public Safety Office will be closed. Our public safety office is not equipped to work remote. However, we will continue to fully staff the PSO on all 3 shifts for 24-hour, 7 day per week monitoring, securing of our park and responding to medical and other calls on-site. The team will continue to meet the MIOSHA and MDHHS social distancing and workplace requirements. The PSO team will not be able to accept walk-ins, appointments or other in-person member interaction unless the interaction is of a medical nature.
Maintenance and Park Inspector will continue to work. Our Maintenance and Park Inspector are not equipped to work remote. However, we will continue to fully staff these departments to continue with the projects and maintenance of our park to keep operations flowing. The team will continue to meet the MIOSHA and MDHHS social distancing and workplace requirements. The Maintenance team and Park Inspector will not be able to accept walk-ins, appointments or other in-person member interaction.
Lake Monterey Golf Course will be closed. The team is not equipped to work remote. We will have one staff member working at the golf course to continue projects and operational needs. The team will not be able to accept walk-ins, appointments or other in-person member interaction.
Committees and Other Meetings will need to move to remote capability. We still have committees and other meetings taking place during the off season. These will need to move to remote when possible.
We continue to work with the ACHD, MDHHS and MIOSHA to protect our staff and the Sandy Pines Community. We are better equipped and in a better place to meet our operational and member needs during this pause then we were last March 2020. We will provide the best assistance we can while working remote.
Please continue to visit our website at SandyPines.com/COVID19. For answers not found online, please contact our Member Service Office at 616-896-8315 x-100 or Public Safety Office at Security@SandyPines.com at 616.896.9006. I’m also available to help with any questions you may have by email or phone. We will get through this by working together. Thank you for your grace, patience and understanding as we work together in the best interests of Sandy Pines.
God bless and stay safe!
Sandy Pines Recreational Community
2745 136th Avenue Hopkins, MI 49328