By: Sue Flowers
sue@sandypines.com

Office Hours

Monday-Friday               8:00 am to 4:00 pm
Saturday & Sunday         Closed
(Saturday hours begin May 18)

Mail Room Hours

Monday-Friday               8:00 am to 9:00 am & 2:00 pm to 4:00 pm

Contact Information

Telephone: 616.896.8315 x0
Fax: 616.896.7409
memberservice@sandypines.com

Important Dates

3/16      Renewal change deadline
4/1        Annual Renewals, quarterly electric & state tax billed (Due in full 4/25)
4/15      Gates open and water is turned on for the season (weather permitting)
6/1        Boat registration deadline
6/10      Site cleanup deadline
7/1        Quarterly electric & state tax billed (Due 7/25)
7/1        Deadline for surrendering unused stickers for credit
10/1      Annual Dues, final adjusted electric, and state tax billed (Due 10/25)
10/15    Water is turned off for the season (weather permitting)

Account Balances

All Members, especially those who’ve been utilizing the payment plan, must have their account balances to zero by March 25, 2020.  Renewal billing items, along with quarterly electric and quarterly unit tax will make up your April statements, which are due in full by April 25, 2020.  All subsequent bills for the season are due in full by the 25th of each month.  Complete payment plan information is available at sandypines.com/AnnualDues.  Important to note is the use of either blue or black regular ink pens when writing checks.  Check scanners do not read felt tip pen and we have had a recent influx of checks written with a felt tip pen.  Please use regular ink pens to write your checks. Thank you!

Renewals & Stickers

Changes to renewal billing items are due by March 16, 2020.  Beginning March 17, 2020, items will be billed to your account, including pump out plans, magnetic card renewals, golf cart plates/stickers, moped stickers, watercraft stickers, boat services, annual bullpens, internet, and mailboxes.  Stickers are mailed with your April statements and once mailed, become the responsibility of the Member.  If stickers are lost in the mail or lost in forwarding, you will have to pay full price for their replacement.  If lost stickers are found and returned by July 1, 2020, credit can be issued for the duplicate purchase.  Stickers cannot be returned for credit after July 1, 2020.  You can choose to have your stickers held at Sandy Pines, but you must notify us to do so by April 1, 2020.  Additional information can be found at sandypines.com/AnnualRenewals.

Golf Cart License Plates

Your Renewal Summary included the cost of the new Sandy Pines Golf Cart License Plates.  Each golf cart will have front and back metal plates stamped with your site number.  Once mounted on your carts, separate site number stickers will not be required.  This Spring, you can check at Park & Garden for mounting brackets, consult with Scott’s Carts Plus, or explore the internet for the proper brackets for your golf cart make/model.  Golf cart registration, serial number placement and plate distribution will be handled by our Public Safety Staff at the Main Gate and Phase 3 Gate (once we are in season).  Member Service is happy to help with questions, but the actual application will be handled by Public Safety.  The Golf Cart Registration Packet, forms, and all information you need to know can be found at sandypines.com/LicensePlates.

Boat Registrations

Over 400 Members have boat registrations expiring March 31, 2020.  If you wish to have your water sticker mailed with your April statement, or placed on hold with your other stickers, we must have your updated registration to Member Service by March 16, 2020.  Any boat registrations not updated by June 1, 2020, will be deleted from the Member Account, including the boat stake and/or dock.  Members can only keep boat stakes and docks by providing a current registration for a boat that fits within the parameters as outlined in the Sandy Pines Handbook.  If you have a smart phone, you can take a picture of your updated boat registration and email it to memberservice@sandypines.com.

Flea Markets

The 2020 Flea Market schedule is available on our online calendar at sandypines.com/FleaMarket. Sandy Pines Flea Markets are well known, well attended, and almost always quite colorful with a variety of goods.  Flea Markets must be reserved by Members, as Members assume responsibility for all participating market vendors. If you have friends, relatives or crafters you would like to attend, you will need to sign them in as you would any guest at the regular pass cost of $5.00 per day.  Members should book Flea Market spaces via Member Web Access or by calling Member Service.  Each 10 x 20 space costs $35.00 and must be booked in advance of the market day.  As soon as you book a Flea Market, it is billed to your account and is non-refundable.  Markets are typically held rain or shine, except in the case of a thunderstorm, at which time a Rave text, email, website and Facebook alert will be sent to all Members letting them know the market is postponed or cancelled due to inclement weather.  Vendors may bring tents or canopies if they fit within the parameters of their assigned space(s). Please note that Flea Markets are for the enjoyment of Members, guests of Members and Campers. Sandy Pines Flea Markets are not open to the public.

Bullpen Spots

Storage is a needed commodity isn’t it?  The Sandy Pines Bullpen can be an alternative for the storage of anything on wheels that simply doesn’t safely fit on your Site.  Boat trailers/boats, campers, storage trailers, extra vehicles – anything that can be easily moved can be easily stored in the Bullpen.  Spaces book quickly once we hit the season, so if you know you want a space, please see Member Service to complete your reservation form.  For details on spaces and pricing, call Member Service or visit sandypines.com/BullpenStorage.

Facility Rentals

Family reunions, weddings, wedding receptions, showers, birthday parties, ANY parties (we all like parties), can often require extra space not available at Member sites.  During the season, the Sandy Pines Pavilion, Phase 2 Picnic Shelter and Phase 3 Picnic Shelter are available for rent in 5-hour increments.  Sandy Pines Recreation Department and park events take priority at these facilities, but when not prescheduled for events, they can be rented by Members.  Guests still must be signed in via the normal pass process.  During the off season, the Recreation Station is also available for rent.  For complete details and pricing, please visit sandypines.com/FacilityRentals.

Member Service staff are here to assist you anytime you have questions.  Please contact us via email, memberservice@sandypines.com, or call 616-896-8315, ext. 0. Thank you!

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